My package is lost, what do I do?
We are very sorry that you are having this trouble with your delivery! If you are experiencing trouble receiving your package or your package is lost, you can contact the courier to open up a trace to find your package. FedEx can be contacted at 1-800-463-3339 and Purolator can be contacted at 1-888-744-7123. Please have your tracking number ready, and their customer service agents will be happy to assist you. If your shipping issue is still unresolved by the New Year, please email us at [email protected] we will be happy to help you have the issue resolved. All of our packages are insured and you will not be left in the lurch without your order!