My whole image does not fit in the size that I chose, why not?

If your whole image is not fitting within the boundaries of the size you have chosen, you may be running into an issue with aspect ratio. The reason you are forced to crop your image is because the shape of rectangle your image is in does not match the shape of the rectangle of the size you have chosen. You may want to try a different size in a different aspect ratio category. For more information on aspect ratio, please check out this section in our Help Centre.

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