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After Your Order

6 articles

Articles

How long does it take to produce and ship my order?

We have a special page dedicated entirely to production and shipping. Production times vary depending on the type of photo art product you're ordering. A breakdown of approximate times is listed on our production and shipping page. We are experts at

I need an order urgently, can I have it rushed?

If you need an order on short notice, whether it be for that special birthday or anniversary, or your debut photo exhibition, we are always happy to do our best to get you your prints on time. Although we do not offer timing guarantees, if the timing

How is my order shipped?

As soon as your order is done, it is securely packaged up in our special time-tested, super tough packaging to ensure that your prints arrive at your door in perfect condition. Once packaged, the shipping label will be produced and an automatic shipp

Can I change or cancel my order?

When you hit 'Submit' on your order of custom prints, our super-efficient system processes the order immediately and puts your images into the print queue. Our printers are running all the time, so things most often get printed very quickly. Because

Customer Reviews and Feedback

We love getting feedback from our customers so we’ve made it easy for you to share your experience. There are a number of ways you can let us know what you think. A few days after you receive you Posterjack order, you will receive an email inviting y

What if I have an issue with an order I received?

We always want you to be happy with your perfect prints and we always do our best to make that happen for you! We are still human, though! In very rare cases it is possible for mistakes to occur. In such an event, we are always happy to help solve th